Welcome to our Contact and Support Page, here you can request assistance or seek answers to any questions you may have. For personalised custom jewellery support, please visit our 'Bespoke Jewellery Inquiry' page. The best way to contact us is through our live chat. For further questions, please reach out using the following:
In this phase, our representative will contact you to verify the specific type of custom piece you wish to create. We'll discuss and confirm the materials and stones you'd like incorporated into your piece. Additionally, any ideas or images you share can be digitally rendered using computer-aided design.
Computer Aided Design
The initial fee for computer-aided design is £150. This allows you to virtually view and refine your piece to your satisfaction, making as many adjustments as needed. This is drawn up by our in-house designers with years of customisation experience. Upon final confirmation of your design, we will provide a cost estimate, and full payment will be collected when you're ready to start the production process.
Production and Shipping
Once you've finalized your computer-aided design, simply sit-back, relax and leave the rest to us. The production process takes approximately 7 weeks, followed by an additional week for shipping to you. This sums up to a total processing time of 8 weeks.
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Business Details
Company name : ResellersLDN
Address: 4 Dumfries Street, LU1 5FT
Phone number: 07404614379
Support : info@resellersldn.co.uk
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